“We did appreciate the help with ‘future proofing’ our home... It means we can comfortably stay here as long as we wish, even if we suffer mobility problems in the future.”
Mr & Mrs H
Data Analyst
“My husband and I would like to thank you so much for all the help we have received regarding an elderly friend of ours. Unfortunately, due to not having any family, he was struggling to find some support until “My Care Direction” came along. Our consultant was able to help us with finding the best care for his needs and point us in the right direction. Without your help in this matter, we don’t know what we would have done. We are eternally grateful for all you have and are continuing to do.”
Mr & Mrs S - Powers of Attorney
Sales Executive
“We were recommended by friends who had two bathrooms designed... We fell in love with their designs so asked for a visit. As an older couple we were concerned with our safety.… Our consultant was respectful and kind as he walked us through a safer yet modern design...we are so happy with the finished product....”
Mr & Mrs F
Sales Executive
Customer Reviews
Offering Trusted, Independent Guidance on Elder Care
Whether looking for guidance for yourself, or for a loved one, we will help you navigate the care system and find the right support. We are here to help you stay in control and find the care that suits your values, routines and needs.
How We Can Help You
We help guide you through the care maze
Protection for your wellbeing and finances
Supporting you for as long as you need it
“I’m not sure what I need yet — I just want to talk it through with someone who understands care and can point me in the right direction.”
How We Can Help
In our free initial care needs call, we’ll take time to understand your situation, answer your questions, and outline the key options available. You’ll leave the call with clear next steps, practical suggestions, and the reassurance of knowing where to start — without any pressure or obligation.
Free Initial Care Needs Call
A friendly chat to understand your situation and guide your next steps
Sometimes the hardest part is knowing where to start. Our free Care Needs Screening Call is a simple 15-20 minute phone conversation to help you get clarity.
Whether you are supporting an elderly loved one or planning for your own future, we’ll listen carefully, answer any initial questions, and signpost you to the right next steps. There’s no obligation and no pressure—just straightforward guidance from someone who cares.
FREE
“I don’t even know where to start — I feel completely lost and don’t want to make the wrong decision about care.”
How We Can Help
We’ll listen to your situation, explain your options clearly, and outline practical next steps. You’ll get a personalised summary, written resources, and signposting to trusted services — so you can move forward with confidence.
Care Guidance Call
Telephone advice and information
Your first step towards clarity and control. In a 60–90 minute confidential phone or video consultation, you’ll speak with an experienced MCD Care Advisor who will:
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Listen carefully to your concerns and priorities
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Explain your care options in plain language
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Give you clear, practical next steps to follow
You’ll also receive a personalised written summary, tailored resources, and recommendations for trusted services or professionals.
Ideal as a first step or for general advice.
£210
£396
“I’ve spent hours searching for care homes online, and I still don’t know which ones are any good or even have space.”
How We Can Help
After an in-depth consultation, we’ll prepare a personalised shortlist of care providers — including availability, CQC ratings, pricing, and suitability for your needs. We’ll guide you until care is successfully arranged, saving you time, stress, and uncertainty.
Care Search Consultation
£380
Telephone consultation, tailored care search and shortlist
We take the stress out of finding the right care. After an in-depth phone consultation, we’ll create a detailed report with a personalised shortlist of care providers — including availability, CQC ratings, pricing, and suitability based on your preferences and location.
Includes:
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One-to-one phone consultation
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Tailored care shortlist
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Follow-up support until care is arranged
Ideal if you’re short on time or overwhelmed by options.
£775
“We need to plan care, but our family can’t agree on the best approach and it’s causing tension.”
How We Can Help
We’ll meet in person or via video to understand everyone’s concerns, assess needs, and prepare a tailored shortlist. Our ongoing support ensures the final plan works for everyone involved — especially the person receiving care.
On-Site Consultation & Care Search
£840
In-person consultation, care planning, and care search
Meet with your MCD Care Advisor in your home or care setting. We’ll support you in understanding your current needs, exploring future options, and resolving any family concerns or conflicting views.
Includes:
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In-person care consultation
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Tailored care report with shortlist
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Ongoing follow-up support
Ideal for collaborative planning with the person needing care.
£1,197
“I’m nervous about visiting care homes on my own — I don’t know what to ask or how to judge if it’s right.”
How We Can Help
We’ll accompany you to visits, ask the right questions, and help you reflect on each option. You’ll get written summaries and impartial advice, making the decision easier and less overwhelming.
Assisted Care Home Visits
£1,650
In-person support with visiting care homes or meeting care providers
This premium service includes everything in On-Site Consultation & Care Search, plus hands-on support during your visits to care providers. Your Care Advisor will attend with you, ask the right questions, and help you reflect on your options.
Includes:
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Accompanied care provider visits
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Written summaries of each visit
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Follow-up advice and emotional support
Ideal for clients who feel anxious, live at a distance, or want expert help on the ground.
£1,854
“I need an independent, professional view of whether the current care is really meeting my loved one’s needs.”
How We Can Help
Our Care Needs Assessment provides a thorough, one-off review of current care arrangements. We meet the person receiving support, evaluate their physical, emotional, and practical needs, and provide a clear written report with recommendations. It’s independent, expert advice designed to give you clarity and reassurance.
Care Needs Assessment
£505
Independent assessment and written recommendations to ensure care is suitable and aligned with personal needs.
We carry out an in-depth review of current and future requirements, producing a clear report with practical advice and tailored recommendations. The service offers impartial oversight to guide decisions and give families peace of mind.
Includes:
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Evaluation of current care arrangements
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Clear written report with recommendations
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Independent representation and support for the client
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Promptly notifying family or attorneys of concerns with suggested actions
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Guidance on suitable referrals or professional involvement where needed
Ideal for long-distance families, attorneys, or anyone needing independent oversight.
£850
“I want to stay in my own home, but I’m starting to find things harder and I’m worried about falling.”
How We Can Help
We’ll assess your home for safety and accessibility, recommend adaptations, and help you access mobility aids, Blue Badges, or grants so you can stay independent for longer.
Home Safety & Accessibility Review
£505
Practical advice to help you stay safe and independent at home.
We assess how well your home suits your current needs and recommend improvements that can make life easier and safer — now and in the future.
Includes:
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Home safety checks & improvement suggestions
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Advice on home adaptations & layout changes
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Mobility aids & equipment recommendations
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Help with Blue Badge, dropped kerb & Motability applications
Ideal for older adults, carers, or anyone planning to remain at home.
£405
“The forms are so long and confusing — I’m scared of making a mistake and being refused.”
How We Can Help
We’ll guide you through the process, complete forms accurately, and ensure everything is submitted on time — whether it’s for funding, benefits, housing grants, or mobility support.
Form Filling & Applications
From £96
Support with official paperwork, saving you time and reducing stress.
We take the stress out of paperwork by helping you complete key forms and applications accurately and on time, especially when dealing with funding, care, or housing support.
Includes:
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Signposting to the correct forms
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One to one support with form completion
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Explanation of terminology and requirements
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Liaison with authorities where required and requested
Ideal if you’re overwhelmed by forms or need extra help to get it right.
£330
“I just want peace of mind that someone is keeping an eye on things and stepping in when needed.”
How We Can Help
With our Ongoing Support Package, we stay alongside you after initial advice is given — making regular calls or visits, providing updates, and coordinating trusted services. You choose the level of involvement, and we make sure life runs smoothly while you remain in control.
Ongoing Support Packages
From £99
Flexible, ongoing help to oversee care and daily matters — so life runs smoothly.
We continue to provide reassurance once advice or services are in place — from coordinating support to handling admin — giving you peace of mind, practical guidance, and time to focus on what matters most.
Includes:
• Regular wellbeing calls & updates
• Appointment bookings & reminders
• Liaison with family and providers
• Help with care admin and follow-ups
Ideal if care needs or daily tasks feel uncertain and you’d value expert help keeping everything on track.
£330
“We’re moving Mum into a care setting, but organising everything feels overwhelming — we don’t know where to start.”
How We Can Help
Our Care Relocation Service provides hands-on support to make moving from the family home to a care setting as smooth as possible. We help source trusted professionals, organise practical arrangements, and guide families step-by-step — easing stress and ensuring nothing important is overlooked.
Care Relocation Service
£1650
Support with moving from home to care, making the process smoother and less stressful.
We take the strain out of relocation by coordinating the practical details and reliable services needed to move safely and with dignity — from the family home into the right care setting. Every step is handled with care, efficiency, and respect.
Includes:
• Sourcing trusted moving and transport services
• Coordinating with care homes or housing providers
• Organising packing, downsizing, and decluttering
• Overseeing logistics so nothing gets overlooked
Ideal if you live at a distance, are abroad, or simply need expert help ensuring a smooth transition into the next stage of care.
£330
“Our situation doesn’t fit into a standard package — we just need someone to help us figure it out.”
How We Can Help
We’ll design a flexible plan that meets your unique needs, whether it’s coordinating a hospital discharge, arranging emergency cover, or supporting you during a complex care review.
Why Families Choose Us
“Helping Families Navigate Care Together”
Rooted in compassion, expertise, and independence — we’re here to simplify tough decisions, secure tailored care, and guide families with calm clarity, no matter how complex things seem.
Need trusted care advice?
We’re here -get in touch
Whether you’re seeking care solutions for yourself or a loved one, we’re here to help. At My Care Direction, we make reaching out easy and reassuring.
Our team listens first, then provides clear, tailored next steps for your unique needs. Get real solutions, expert support, and genuine care — for individuals, families, and professionals.
Speak with experts who truly understand care challenges, funding needs, and sector demands.
Receive step-by-step help — from personal care to funding, care options, or business support.
Experience a warm, responsive team that puts people first — every family, client, or service.