One clinical team, independent of every care provider
My Care Direction is an independent team of health and social care experts. We help families understand care, get it funded fairly, and choose well. We are paid only by the families we help.
The professionals behind every case
Nursing
Registered nurses, including mental health, lead every case. A nurse specialist and a health visitor join when needed.
Psychology & behaviour
A clinical psychologist, a behaviour analyst and a positive behaviour support practitioner for complex needs.
Therapy & rehabilitation
A physiotherapist and a speech and language therapist for mobility, swallowing and communication.
Medical
A private GP for medical opinion when a report or a decision needs it.
Law & money*
Mental health and care law specialists, litigators, a will writer and regulated financial advisers.
Specialist clinical input is included in our fixed prices. *Legal and financial services are provided by independent, regulated partners, who contract with you directly and charge separately. My Care Direction does not give legal or regulated financial advice.
How we work
- Every case is clinically led
- Specialists review the work when a case needs them, at no extra cost
- Every price is fixed and published, VAT included
- We never take commission from care homes or agencies
- Everything we do is written down and shared with you
Where we work
Based in Eastbourne. Home visits mainly across East Sussex and Brighton & Hove, wider Sussex by arrangement, and remote help across England.
How a case runs with us
- Free call
Twenty minutes with one of our team. We listen, and tell you honestly whether we can help.
- Price agreed in writing
A fixed, published price, VAT included, confirmed before any work starts.
- Clinician-led work
A registered nurse leads your case, with specialists brought in at no extra cost when needed.
- Written plan shared with you
Everything we do is written down and shared, so you always know where things stand.
Help wherever you are in England
What we are, and what we are not
Clinically led
Registered nurses, registered with the Nursing and Midwifery Council.
Insured
Professional indemnity insurance for advice and reports.
Not solicitors
Legal work goes to regulated partners*, who you contract with directly.
Not financial advisers
Regulated financial advice comes from FCA-authorised partners*.